Digital Cutfiles:

Once your purchase is complete a link is provided for you to download the files in the shop in PNG, JPEG and SVG formats to use in your cutting machine. For Cricut I recommend SVG and for Silhouette users I recommend PNG or JPEG.

Pre-cut Cutfiles:

All cutfiles are cut from white or black premium textured cardstock and are sent in reusable grip seal bags.

Dispatch:

All pre-cut cutfiles are cut to order. We aim to process pre-cut cutfile orders within two working days (Monday to Friday), however at busy times this may not always be possible and orders will take longer to process – please allow up to five days working days for dispatch. Stencils, rulers and wooden pieces are also cut to order so please allow the same processing times as pre-cut cutfiles. Orders requiring custom cutting are dealt with in the order in which they are received. 

Shipping:

Orders will be sent via royal mail, using the service selected at checkout. The shipping service you choose refers only to shipping times – choosing 1st class postage over 2nd class only means that it will take the Royal Mail less time to get your parcel to and does not affect the dispatch time. 

Shipping Areas:

Overseas orders are welcome, and we currently ship to: Europe, USA, Canada, Australia, New Zealand.
Please note that any charges for customs or import duties remain your responsibility.

All despatches to Europe now use a tracked service, so we have had to increase the cost of shipping to cover this.

If you would like to place an order and live in a different country, please get in touch using the contact form.

If you have any other questions please contact me.